Improving Company Sentiment by Leveraging an Executive’s Presence

The Challenge

A C-suite executive of a multi-billion dollar company in the telecom space wanted to use his LinkedIn platform to promote different initiatives his company was engaged in. As someone who is deeply passionate about bridging the digital divide and improving sustainability, he wanted his content to authentically embody his company’s values and mission statement. Understanding that telecom companies don’t always have the best reputation among customers, he wanted to use his online presence to improve the company’s image.

The Action

The executive and his team wanted to strengthen the company’s reputation and make more customers and stakeholders aware of who they are, both in terms of their service offerings and their values.

To deliver the executive’s message about how his company is addressing the digital divide, we:

  • Told the story of the people and technology behind the services
  • Focused on stories about human connection, innovation, and accessibility

After the executive assumed a new leadership position, we reframed the initial LinkedIn social media strategy.

  • We diversified the content topics to include divisions in the company that he previously didn’t speak about.

Our team coordinated closely with this executive’s team to ensure that relevant content was published and that critical press releases were shared in a timely manner.

The Action

A C-suite executive of a multi-billion dollar company in the telecom space wanted to use his LinkedIn platform to promote different initiatives his company was engaged in. As someone who is deeply passionate about bridging the digital divide and improving sustainability, he wanted his content to authentically embody his company’s values and mission statement. Understanding that telecom companies don’t always have the best reputation among customers, he wanted to use his online presence to improve the company’s image.

The Results
229%

Increase in impressions

175%

Increase in engagements

65%

Increase in followers

    Thought Leadership in the Age of Social Media

    A Guide to Successfully Building Executive Social Presence

    While the benefit of a strong corporate social presence is indisputable, recent research shows that we should be shining a spotlight on the leaders behind those brands as well. 

     

    Getting your leadership team started on social media can feel like a daunting task with a myriad of unique risks and challenges, but this whitepaper provides practical advice and can serve as your playbook to get started.

    Thought Leadership in the Age of Social Media

    A Guide to Successfully Building Executive Social Presence

    While the benefit of a strong corporate social presence is indisputable, recent research shows that we should be shining a spotlight on the leaders behind those brands as well. 

     

    Getting your leadership team started on social media can feel like a daunting task with a myriad of unique risks and challenges, but this whitepaper provides practical advice and can serve as your playbook to get started.