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During the COVID-19 crisis, Arne Sorenson, president and CEO of Marriott International, made headlines with his thoughtful video message in which he showcased strong leadership skills. Given the major global impact of the pandemic, his approach was touted by many as being an example of how executives should address the situation—by being honest, genuine, and outlining a clear path forward. In today's Executive Spotlight, we analyze his LinkedIn and Facebook social media profiles to see how Sorenson has translated his leadership style to his online content. As an executive on social media, his strengths lie in establishing his thought leadership through long-form LinkedIn articles and video content, in order to address topics important to him.   LinkedIn: Establishing a Thought Leadership Strategy With over 770,000 followers on LinkedIn, Sorenson's content draws a lot of user engagement in terms of reactions and comments. Many of...

From text-only posts, to videos, to third-party articles, executives have a variety of content types to choose from when posting on social media. In this article, we put the spotlight on Jo Ann Jenkins, the CEO of AARP. Based in the U.S., AARP is the largest nonprofit organization in the country and provides benefits for citizens over 50 years old. Using social media profiles on both LinkedIn and Twitter, Jenkins has developed a strong brand voice across her social media content.   LinkedIn: Potential to Grow Personal Branding    Starting with LinkedIn, Jenkin's About section on her profile is effective, covering key points in her career. We always recommend that executives start off with their most recent position, which Jenkins has done. The About section is also a good way to optimize for relevant keywords related to the executive and their industry, which can...

In this Executive Spotlight, we will be looking at Gene Kelly’s LinkedIn and Twitter accounts. As the chairman and CEO of Southwest Airlines, his company has been greatly impacted by the coronavirus and governments setting restrictions on travel. As we will discuss in this article, Kelly has used his online presence to promote a sense of optimism by focusing on positive company initiatives....

Stephen Kelly, the current Director of Kimble Apps (a professional services automation software) and Locum’s Nest (an app connecting doctors to locum work in hospitals) has many titles under his belt. As the former CEO of Sage Group, he was also previously the CEO of Micro Focus and Chordiant Software, and worked for four years as COO for the U.K. Government. Though his various positions have spanned across different industries, Kelly still manages to maintain a consistent presence on multiple social media platforms. In this article, we will be analyzing Kelly’s LinkedIn and Twitter platforms. We will be looking at the way he utilizes his content and tone on each respective platform, and how these strategies adhere to best practices when it comes to reaching target audiences. Executives can draw inspiration from the way Kelly adjusts his content accordingly, which helps...

Tracee Ellis Ross is a busy woman. Between acting, being a showrunner, and running her own company, Ross has a lot on her plate—yet, she does not miss a beat when it comes to staying connected and marketing her various projects on social media. In this article, we will be analyzing Ross’ Twitter and Instagram accounts. We will be looking at how she utilizes these respective platforms for her company Pattern Beauty’s messaging, and how executives can draw inspiration from Ross’ authenticity and adherence to best practices....

This week, our article focuses on business mogul and philanthropist Bill Gates, and in particular the way he adapts his content according to the platform he is using. The co-founder of Microsoft is perhaps best known as one of the pioneers of the microcomputer revolution, and these days is chiefly known for his humanitarian work through the Bill and Melinda Gates Foundation. Gates is extremely active on social media, present on four major social media apps (Facebook, LinkedIn, Twitter and Instagram). However, we found that Gates’ Twitter and Instagram in particular are great examples of adhering to different aspects of his business and brand, and do so according to the best practices of each respective platform....

When executives join social media, one of the biggest decisions they face is selecting which social media platform(s) to join.The most popular apps for executives are LinkedIn, Facebook, Twitter, and Instagram. For executives who are not familiar with these platforms, a common mistake they make is thinking that all social media platforms are the same. However, as we have seen in our previous Executive Spotlight articles, successful executives on social media are the ones that truly understand the unique benefits each social media platform has. This week, our article focuses on the chairman of Mahindra Group, Anand Mahindra, and his Twitter content. While he also has a LinkedIn and Facebook account, both are inactive with no posts. However, through our analysis, we find that Twitter is the most effective social media platform for Mahindra's content. In our analysis, we will take...

Mary Barra is the chairman and CEO of General Motors and with over 1.2 million followers on LinkedIn and over 48K followers on Twitter, it is clear that she is a well-connected executive. For many executives who act as a brand advocate on social media, one of their core strengths is maintaining consistency in their tone. In this article, we will take a closer look at how Barra’s social media strategy helps reinforce a positive brand image.   LinkedIn: Sharing Original Articles   First, we will analyze Barro's LinkedIn profile. The header image features a look inside a General Motors factory, emphasizing the industry she is in. Compared to her Twitter profile header, this is more brand-related and speaks more about the tangible products the company offers.     The majority of her content is brand-related, whether it is an original article, sharing a post from another...

GreenBiz is an online media company that looks at sustainability from a business and technological standpoint. The site recently released their list of 20 C-suite executives whom Greenbiz believes will be making an impact in terms of leading their company with an environmentally-friendly mindset. ENGIE North America's CEO, Gwénaëlle Avice-Huet, made the list thanks to her work in moving the company away from the fossil fuel industry. Using her online presence and strong brand voice, she is a vocal advocate for decentralization and digitization, opening up data generated from ENGIE's wind farm in France to scientists and researchers. In this article, we will be analyzing her LinkedIn and Twitter social media profiles. We will look at how her social media content connects her values to her company's values and the ways executives on social can make use of similar practices in...

LinkedIn has released their list of the top 20 U.S. influencers on LinkedIn, which includes philanthropist Melinda Gates at #1, broadcaster Katie Couric at #10, and Wired's chief editor, Nicholas Thompson at #19. Coming in at #16 is Ed Bastian, who has had a long career at Delta Air Lines. He first joined the company in 1998 and has been serving as the CEO for the past three years. In this article, we will be looking at how Bastian uses LinkedIn and Instagram to shine the spotlight on Delta Air Lines. Unlike some of the other CEOs we have featured in our Executive Spotlight, Bastian makes stronger connections to his brand, with the majority of his posts directly mentioning Delta. We will analyze how executives can discuss their company branding on social media in a way that feels more authentic.     Why Executives...