B2B versus B2C: Building a Customer-Driven Executive Social Strategy
It’s true: regardless of your industry, you and your company can benefit from an executive social media presence, potentially outperforming a branded presence by as much as 320%! Where your industry starts to matter, however, is in your approach. B2B companies and B2C companies have vastly different business models, and the social strategy and tactics employed for each must be customized for those differences. Regardless of which category you fall into, if you’re looking to launch an executive social media presence for yourself or for your company’s leaders, we’ve put together a two-part series covering things you should consider before you get started. In this installment, we’ll be discussing the platform, audience and measurement variations for a B2B versus B2C executive. Platform While every social media platform provides its own unique value, you don’t need to, nor should you, be on all...